
FAQ
🛒 Orders & Shipping
How can I place an order on Aemorio?
Browse our collections, select your desired items, and click "Add to Cart." Once you're ready, proceed to checkout and follow the prompts to complete your purchase.
What are the shipping options and delivery timelines?
We offer standard shipping across India. Orders are typically delivered within 5–7 business days. You'll receive a tracking link via email once your order is dispatched.
Do you offer international shipping?
Currently, we ship only within India. We're working on expanding our services internationally.
💳 Payments & Security
What payment methods are accepted?
We accept major credit/debit cards, UPI, net banking, and popular digital wallets. All transactions are secured with SSL encryption.
Is it safe to shop on Aemorio?
Absolutely. We prioritize your security and use advanced encryption to protect your personal and payment information.
🔄 Returns & Cancellations
How do I initiate a return or exchange?
Contact our support team at support@aemorio.com with your order details. We'll guide you through the process.
Can I cancel my order after placing it?
Orders can be canceled within 12 hours of placement. After this window, cancellations may not be possible as the order processing begins promptly.
🔍 Product Information
Are your Rudraksha beads authentic and certified?
Yes, all our Rudraksha beads are lab-certified and sourced directly from Nepal, ensuring authenticity and quality.
Do you provide size guides for rings and bracelets?
Yes, each product page includes a detailed size guide to help you choose the perfect fit.
How do I care for my spiritual jewelry?
Keep your items away from water, perfumes, and chemicals. Store them in a dry place and clean gently with a soft cloth.
🧘 Spiritual & Vastu Guidance
How do I select the right Rudraksha bead for my needs?
Each Rudraksha bead has unique properties. Refer to our Rudraksha Guide for detailed information, or contact our support for personalized assistance.
Do you offer consultations for Vastu items?
While we don't provide direct consultations, our product descriptions offer insights into their benefits and placements.
📞 Customer Support
How can I reach Aemorio's customer service?
You can email us at support@aemorio.com Our support team is available Monday to Saturday, 10 AM to 6 PM IST.